Money back guarantee
Book your holiday now without any worries!
Due to the Coronavirus, we have changed our cancellation policy.
All other terms and conditions and the park regulations remain applicable.
Changed cancellation conditions
If you have booked a house at Résidence Château Cazalères, you will get your money back (excl.administration costs) in the following situations:
- You live in an area that is in lockdown that prevents you from going on holiday.
- You must be quarantined when you return from France.
- The Château Cazalères holiday park is located in an area that is in lockdown during the period of your holiday.
- The Château Cazalères holiday park is located in a region for which the government has given negative travel advice during the period of your holiday.
For other specific situations regarding the Coronavirus and cancellation of your planned holiday, please contact our reception via the email address email@example.com.